Happy to be Home!
As air travel returns to normality, people are returning to the UK and all flights are now back on schedule. Here are some comments from Premier Iberian customers who have now returned - it's nice to hear they haven't been put off taking golfing holidays!!
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Mr Doggett and his group of 8 golfers stayed at
Hotel Riu Atlantico and after having their return flight cancelled, Premier Iberian arranged for them to be transferred from Portugal to Le Havre in France by coach where they boarded a ferry to Portsmouth - a long and tiring journey but one that allowed them to get home in the quickest time possible!!
"It was the wish of all members of our group that I place on record their appreciation of the professional way you reacted to the very considerable problems we faced following the suspension of flights due to the Icelandic eruption. That we were able to return to the UK with relative ease was due entirely to your efforts on our behalf in securing alternative transportation.
The benefits of booking by Tour Operator, and a very good one at that, were never more clearly demonstrated. We met a family of five at Le Havre who had completed the very same journey as us and they had spent a small fortune on taxi, two rail journeys a flight and overnight accommodation in Paris!!
Please also accept our thanks for the contribution Premier Iberian made to the additional cost the coach company levied at the last minute. It was a generous gesture and one which took the sting out of the predicament we were in.
Thanks are also due to Sophie and her colleagues who, acting on your behalf, ensured that things went smoothly at the Spanish/Portuguese end." Keith Doggett
_______________________________________________________________________________________________________Mr Clarke enjoyed his extended stay at
Fairplay Golf Hotel - we can't blame him!
"A big thank you to all the team throughout the 'volcanic ash' crisis - we thoroughly enjoyed our extra 3 days - communication was excellent and hotel very helpful - we look forward to the next one" Mr Clarke (we take it Mr Clarke is looking forward to his next golfing holiday and not the next crisis!)
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“I should just like to take this opportunity to record my sincere thanks, along with those of the three other friends I was on holiday with in La Cala in Spain – for the assistance and help provided by Premier Iberian during the two extra days we had to stay over during the recent flying problems created by volcanic ash. In particular Lucy Swinn was extremely helpful as was Chris York and we are most grateful to all involved for the help and assistance we received.” Mr Hume
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